Legendary Service. At Your Fingertips.
The Ritz-Carlton Mobile App allows you to navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world. As a Rewards member, you will enjoy exclusive, anticipatory benefits including Mobile Check-in with Room-Ready alerts (including Elite Benefits for Gold and Platinum members), Mobile Requests for anything you may need during your stay and Mobile Check-out to request a copy of your guest folio.
The app offers a distinctive digital experience allowing you to manage your account, track upcoming reservations and reserve future stays all from the palm of your hand.
To unlock these exclusive guest services, visit ritzcarlton.com/app for more details.
COMPATIBLE WITH MORE DEVICES AND NEW LANGUAGES
- Available for iPhone, iPad and Apple Watch
- Add your Rewards membership card to Apple Wallet
- TouchID on iPhone and iPad for simpler sign-in
- Seamless use of maps to improve searches and directions to or from hotels
- Available in English, Chinese (Simplified), German, French and Spanish
- Search for hotels using your current location, an address or point of interest
- Browse hotel photos, maps and amenities before reserving, or simply call a hotel (varies by device)
- Find inspiration and ideas for upcoming adventures with articles from Journey into The Ritz-Carlton -Reserve The Ritz-Carlton hotels as well as other brands within the Marriott portfolio
VIEW AND MANAGE YOUR STAYS
- Add reservations to Apple Wallet and your calendars
- Save and manage hotels to allow for easier, faster rebooking
- One-touch calling to contact hotels directly
- Home screen updated to reflect current stays, allowing you to readily access reservation details and guest services during your stay
CRAFTED FOR CONVENIENCE
- Check in prior to your arrival and receive notification when your room is ready
- Gold and Platinum Elite members enjoy priority upgrades and priority late checkout
- Request a shoeshine, valet service or more fresh towels, via the app
- Request your eFolio without stopping at the front desk
- Curated recommendations for dining, spa and local attractions, as well as details on hotel events. Ability to make dining and spa reservations, via the app.
ADDITIONAL IN-APP BENEFITS
- Convenient enrollment in The Ritz-Carlton Rewards program
- Access to exclusive preferred rates
- Anywhere access to your account balance, nights, points and activity history
- View your SPG® and The Ritz-Carlton Rewards accounts and transfer points between them